CUSTOMER CARE

Thanks for Shopping Sashay! Customer satisfaction is our top priority.  We want to keep you a part of our family! If you have any questions or concerns before or after your purchase. Feel free to Contact Us by Phone. Or feel free to email us and one of our representatives will contact you within 24 hours.

OUT OF STOCK

As the stock changes frequently with the market demand and order sales. In this case, we'll contact you as soon as possible to see if you'd love to replace items or get a store credit which will be issued within 5-7 business days from day of complaint.

Have any questions or concerns? 

We’re always ready to help!

 

 

Call us at

980-292-2219

or send us an email to:

sinclairshanta@gmail.com

Thanks for submitting!

RETURNS

Thank You For Shopping Sashay. We hope you enjoy your shopping expierience and all the quality products we have to offer. 

Our Return Policy is as follows:

  • You may return all products within 7 days(from the date you receive the items) of delivery for exchange or refund. The original bag and tag should be intact , not be damaged.

  • For the returned item(s), we will arrange a replacement after we have checked your return tracking number or receipt.

  • Please note the following items cannot be returned or exchanged: Swimsuit,lingerie,bodysuits, swimwear,jewelry,mask and accessories.

  • We do not accept returned items that were sent back by you directly without checking with us first.

  • Please do not make returns directly to the address on the package received.Only send to the address that our customer service provided.

  • If you wish to return the items to the nearest return address, please contact with us and our customer service will reply to you within 24 hours.

  • The original shipping fee and insurance are non-refundable.

  • We do not offer Freight To Collect (FTC) service for the packages returned to us. The returns will be made at your own cost. unless a mistake is made by Sashay Drizzle.

FAQ

Do you provide International delivery?

 

NO , we currently only deliver in the US.

How do I return an item?

 

Please refer to return Policy

Do you have a privacy policy?

ONLINE PRIVACY POLICY AGREEMENT August 28, 2021 Sashay Drizzle ( ) values its users' privacy. This Privacy Policy ("Policy") will help you understand how we collect and use personal information from those who visit our website or make use of our online facilities and services, and what we will and will not do with the information we collect. Our Policy has been designed and created to ensure those affiliated with Sashay Drizzle of our commitment and realization of our obligation not only to meet, but to exceed, most existing privacy standards. We reserve the right to make changes to this Policy at any given time. If you want to make sure that you are up to date with the latest changes, we advise you to frequently visit this page. If at any point in time Sashay Drizzle decides to make use of any personally identifiable information on file, in a manner vastly different from that which was stated when this information was initially collected, the user or users shall be promptly notified by email. Users at that time shall have the option as to whether to permit the use of their information in this separate manner. This Policy applies to Sashay Drizzle, and it governs any and all data collection and usage by us. Through the use of www.sashaydrizzle.com, you are therefore consenting to the data collection procedures expressed in this Policy. Please note that this Policy does not govern the collection and use of information by companies that Sashay Drizzledoes not control, nor by individuals not employed or managed by us. If you visit a website that we mention or link to, be sure to review its privacy policy before providing the site with information. It is highly recommended and suggested that you review the privacy policies and statements of any website you choose to use or frequent to better understand the way in which websites garner, make use of and share the information collected. Specifically, this Policy will inform you of the following 1. What personally identifiable information is collected from you through our website; 2. Why we collect personally identifiable information and the legal basis for such collection; 3. How we use the collected information and with whom it may be shared; 4. What choices are available to you regarding the use of your data; and 5. The security procedures in place to protect the misuse of your information. Information We Collect It is always up to you whether to disclose personally identifiable information to us, although if you elect not to do so, we reserve the right not to register you as a user or provide you with any products or services. This website collects various types of information, such as: · Voluntarily provided information which may include your name, address, email address, billing and/or credit card information etc. which may be used when you purchase products and/or services and to deliver the services you have requested. · Information automatically collected when visiting our website, which may include cookies, third party tracking technologies and server logs. In addition, Sashay Drizzle may have the occasion to collect non-personal anonymous demographic information, such as age, gender, household income, political affiliation, race and religion, as well as the type of browser you are using, IP address, or type of operating system, which will assist us in providing and maintaining superior quality service. Sashay Drizzlemay also deem it necessary, from time to time, to follow websites that our users may frequent to gleam what types of services and products may be the most popular to customers or the general public. Please rest assured that this site will only collect personal information that you knowingly and willingly provide to us by way of surveys, completed membership forms, and emails. It is the intent of this site to use personal information only for the purpose for which it was requested, and any additional uses specifically provided for on this Policy.I

How do I track my order?

 

You will be provided a tracking number once 

your order has been shipped from warehouse.